Last updated: 1/7/2026
1. Introduction
Shopinkoo (“we”, “our”, “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you use our platform.
2. Information We Collect
a. Information You Provide
- Account Information: Name, email address, and profile details when you register as a Shop Owner or Promoter.
- Shop & Product Data: Shop name, product listings, pricing, descriptions, and images uploaded by Shop Owners.
- Order Information: Customer name, phone number, delivery address, and order details submitted during checkout.
b. Automatically Collected Information
- Usage Data: IP address, browser type, device information, pages visited, and interaction data.
- Cookies & Similar Technologies: Used to maintain sessions, improve performance, and enhance user experience.
3. How We Use Your Information
We use the collected information to:
- Provide, operate, and maintain the Shopinkoo platform
- Create and manage user accounts
- Process and display orders placed through shops
- Enable promoter tracking and commission reporting
- Improve platform performance, usability, and security
- Communicate important updates or service-related messages
4. Data Sharing & Disclosure
We do not sell your personal data. Information may be shared only in the following cases:
- Between Users: Customer order details are shared with the relevant Shop Owner for order fulfillment.
- Service Providers: Trusted third-party services such as Firebase (authentication & database) and Cloudinary (image storage).
- Legal Requirements: When required to comply with applicable laws or legal processes.
5. Data Storage & Security
We use industry-standard security practices and cloud infrastructure to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Public & Non-Logged-In Users
Customers may place orders without creating an account. In such cases, only the information necessary to process the order is collected and shared with the respective Shop Owner.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
8. Your Rights
You may request access, correction, or deletion of your personal data by contacting us. Certain data may be retained for legal or operational reasons.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform after updates indicates acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@shopinkoo.com.